![]() If this is the case, Wireshark can be used to help locate the point of failure. Possible causes can include communications issues over the network or issues with the configuration of the Proxy Server. The registration process may be hindered by something beyond the VoIP device itself. ![]() If a Biamp VoIP device is placed on a VoIP Network, but not registering with the Proxy Server, calls fail or some other issue is being reported determining the point of failure can be difficult using the Biamp software alone. A program called Wireshark is a free, open-source packet analyzer that is used for network troubleshooting and analysis. This article will describe the process of reading a packet capture of communications between a Biamp VoIP device and the VoIP network. ![]() Verifying the correct data was captured. ![]() Reading a Wireshark trace of a Biamp VoIP device ![]()
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